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Privacy Policy

At Riad Cologne, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, www.riadcologne.com, or use our services. By accessing our website, you agree to the practices described in this policy.

1. Information We Collect

a. Information You Provide:

  • Contact Details: Name, email address, phone number, and other information you submit through forms, emails, or bookings.
  • Booking Details: Dates of stay, preferences, and payment information.

b. Information Collected Automatically:

  • Cookies: Small files stored on your device to enhance your browsing experience.
  • Analytics Data: IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

  • To Process Bookings: Manage your reservations and communicate updates.
  • To Improve Services: Analyze user behavior to optimize our website and offerings.
  • For Marketing: With your consent, send promotional emails or offers.
  • For Security: Monitor and prevent unauthorized access or fraudulent activity.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share data with:

  • Service Providers: Payment processors, email marketing platforms, or other partners who assist in delivering our services.
  • Legal Authorities: If required by law or to protect our legal rights.

4. Cookies and Tracking

Our website uses cookies to improve functionality and personalize your experience. You can manage or disable cookies through your browser settings, but this may affect the website’s performance.

5. Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. However, no system can guarantee complete security, and you share your information at your own risk.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications by clicking “unsubscribe” in our emails or contacting us directly.
  • Request a copy of the data we hold about you.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing information.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

9. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top.

By using our website, you agree to the terms of this Privacy Policy.